Safeguarding your privacy is important to us. EIR LIV is committed to maintaining your trust by protecting personal information that we collect and use.
This Privacy Policy (“Policy”) describes how EIR LIV and its affiliated companies and subsidiaries (“we” or “us”) collect, use, and disclose your personal information in connection with any website, application, or other service that refers to or links to the Policy (collectively, our “Services”). Please read the Policy carefully before you use our Services. You should not use our Services if you are not comfortable with what is stated below, and your continued use of Services constitutes consent to the Policy and the use and sharing of your information as provided herein.
We collect various types of personal information in connection with the Services, namely:
We collect various types of information and content that you provide us directly. In order to enrol as a member or to access some of our Services, you will be requested to provide us with your name, telephone number, email address, postal address, guarantor details and where applicable company or organisation name. We also collect other content and information that you provide us directly, including the content and information you may add to your member network or other community profile and photographs or other information or documentation you submit or provide us and the communications that you transmit through our networks. We collect billing and payment information you provide when you access some of our Services or purchase products and services. We also collect information that you provide us when you subscribe to our mailing list, participate in our surveys, promotions, or events. If you do not provide us with the requested information, we may be unable to deliver you the Services in full.
To the extent that you disclose to us any personal information of another individual, we assume that you have obtained such individual’s consent for the disclosure of such personal information as well as the processing of the same in accordance with the terms of this Policy.
We collect information about how you use our Services and, depending on the access permissions you have chosen for your device, other information, as specified below, from and about the computers, phones, and other devices where you install or access our Services. We use standard internet technologies, such as cookies and web beacons, to collect information about your computer or device and your online activity, as explained in more detail in the section on cookies.
If you use our internet connection, networks, telecommunications systems or information processing systems, your activity and any files or messages on those systems may also be monitored by EIR LIV at any time, in accordance with applicable law, for purposes of an investigation or to ensure compliance with company policies.
We obtain information about you from your company or organisation, including when they may create or supplement your profile for you in the member network. You can review and amend this profile at any time.
We also receive information about you from publicly and commercially available sources and other third parties as permitted by law. We may combine this information with other information we receive from or about you, where necessary to provide the Services you requested.
We use the personal information that we collect as necessary and appropriate for the following purposes:
We disclose your personal information in the following circumstances to the following parties:
Partners.
Our services are provided by partners of EIR LIV depending on where you are located and the services you use. EIR LIV shares personal information with those partners for the purposes mentioned above. These partners use your information in accordance with this policy.
Memberships.
Our Services include online and offline member communities, forums and networks that allow you to share and connect with others. We make this possible for EIR LIV members by creating a profile for new members that contains your name and the name of your company or other organisation. This profile is created automatically and is accessible to other members of the forum or network, some of which include all EIR LIV members. You can supplement your profile by adding additional information about yourself and your company or organisation and by posting content and comments and you may be able to share your profile with a broader audience.
Third party suppliers.
We rely on third-party service providers to perform a variety of services on our behalf. For example, we may rely on service providers to fulfil our product and service requests and answer your questions, send e-mails on our behalf, process payment card or other transactions, and analyse data to improve our products and services. To do so, we may need to share your personal information with them for the purposes described under “Use of Personal Information”.
Other parties when required by law and as necessary to provide and protect our services. In some instances, EIR LIV and our service providers disclose your personal information to law firms, auditors, consultants, the police, courts, tribunals and other law enforcement agencies:
Corporate Transaction.
We will disclose your personal information to an acquirer in the event we sell or transfer all or a portion of a business or assets to that third party, such as in connection with a merger or in the event of a bankruptcy reorganisation or liquidation. Third-party partners, with your consent. We may request your consent to share personal information about you with third parties so that they may provide you with special offers, promotional materials, and other materials that may be of interest to you.
Organisation or company request.
In addition to the disclosures described in this Policy, we may share information about you with third parties when your company or organisation requests such sharing. For example, we periodically may partner with third parties to make products or services available to individual members or participating companies and organisations. If you or your company or organisation requests to participate, we may share your information with the relevant third party in connection with the requested product or service.
Anonymous and non-personal information. We also share with third parties information in a manner that does not identify particular individuals, for example, information that has been aggregated with other records.
Our Services contain links to other sites that we do not own or operate. We provide links to these third-party sites as a convenience to our members. They are not intended as an endorsement of or referral to the linked services. The linked services are subject to their separate and independent privacy statements, notices, and terms, which we recommend you read carefully. The collection, use, and disclosure of your personal information will be subject to the privacy policies of the third party and not this Policy.
We also partner with the following categories of third parties to collect, analyse, and use some of the personal information described in this Policy:
Third-parties that provide features and functionality on the Services by means of plug-ins. Even if you do not click on or interact with social networking services or other plug-ins, they may collect information about you, such as your IP address and the pages that you view.
Advertising providers help us and our advertisers provide advertisements on our Services or elsewhere, including advertisements that are targeted based on your online behaviour, and analytics companies help us measure and evaluate the usage of our services.
Other content providers may offer products and services on our Services and may operate contents, promotions, or surveys on our Services.
These third parties collect or receive certain information about your use of our Services, including through the use of cookies, web beacons, and Internet technologies and this information may be collected over time and combined with information collected across different websites and online services.
Some of these companies participate in industry-developed programs designed to provide consumers choices about whether to receive targeted advertising. Please visit the websites operated by the Network Advertising Initiative and the Digital Advertising Alliance.
We have in place various procedures to safeguard your information. Although we take such steps to protect your information, no security program is foolproof and thus we cannot guarantee the absolute security of your personal or other information.
To the extent provided for under applicable law, you may have the right to access your personal information and to update or correct inaccuracies in your personal information.
You may have rights to revoke consent you previously granted us with respect to processing personal information and to object to the use of your personal information for direct marketing or for other purposes that are not necessary in light of the nature of our legal relationship. Note that if you revoke your consent to such processing, we may be unable to provide you with certain aspects of the services.
If you would like to exercise any of these rights, please send an e-mail to connect@eirliv.com or a letter to Chief Operating Officer, c/o EIR LIV, 99 Elizabeth St, Sydney, NSW, Australia, 2000.
If you opt-in to receive marketing emails from third-parties, EIR LIV will provide your personal information to third parties, so that those third parties may directly contact you about non-EIR LIV products and services. If you later choose to opt-out of receiving marketing emails from third parties, please contact the third party directly and/or follow the instructions at the bottom of their marketing emails.
The Services are not directed to children under the age of 18 and we do not knowingly collect personal information from anyone under the age of 18. Where different age limitations apply, we comply with them.
EIR LIV’s buildings have CCTV installed to protect the safety of EIR LIV’s employees, members, and guests and their property, as well as to improve our products and services and to analyse how users navigate and use our spaces. Recordings may be accessed by EIR LIV in Australia and elsewhere and may be shared with competent authorities in accordance with applicable laws. The recordings are retained for a limited period of time but may be kept longer for the investigation of an incident or when competent authorities request us to retain them longer.
You have the following rights with respect to your personal data:
For further information regards your rights, to exercise any of your rights, or if you have any complaints or questions regarding the processing of your personal data, please contact Chief Operating Officer, c/o EIR LIV, 99 Elizabeth St, Sydney, NSW, Australia, 2000 or connect@eirliv.com
Please be advised that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, for any instance if your request is manifestly unfounded or excessive. We will endeavour to respond to your request in a timely manner, as soon as possible and in any case within the applicable timeframes.
Privacy laws and guidelines are part of a constantly changing environment. We will notify you of material changes by e-mail or by posting a message on the relevant Services.
If you have any questions or comments regarding our Policy, please contact us at: Chief Operating Officer, c/o EIR LIV, 99 Elizabeth St, Sydney, NSW, Australia, 2000. Email: connect@eirliv.com